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Direct Debit Explained
The Advantages of Direct Debit
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  We are a friendly, family-run business with over 10 years experience in collecting Direct Debits on behalf of our ever growing portfolio of satisfied clients.

Our business is run by a small and dedicated team of highly motivated professionals who are committed to providing you with an old-fashioned and personal service. We aim to offer all our clients a friendly and flexible approach specific to their requirements.

By maintaining our traditional values and ethics we have been able to remain extremely competitive without compromising on quality, security or confidentiality. We are justifiably proud of our bowler hat emblem whose acronym H.A.T stands for: Honesty, Accountability and Transparency (with no hidden charges!).

Our business background is in property management and development. Prior to the onset of the recession in 2008, we developed and managed a large property portfolio of our own and also provided management to approximately fifty other landlords. We introduced Direct Debit over 10 years ago and soon discovered that it was the dream solution to collecting rent and rent arrears in both the commercial and residential sector.

With the onset of the recession, however, it soon became clear that maintaining our development portfolio was going to be nigh impossible so we sold out and formed FastPay which was a natural progression from that which we had already been doing with Direct Debits. We were overwhelmed by the response and we now have an ever increasing portfolio of satisfied corporate clients, with thousands of transactions daily in every sector of the marketplace and we are proud to have become one of the market leaders in this specialised industry.

PROCESSING COSTS  
Direct Debit or Credits (any value) 50p each
Returned Payments (e.g. insufficient funds) 75p each
All Standard BACS Reports (for your records) FREE
Submission Reports (for your bank reconcilliation) FREE
Additions or Cancellations to BACS Records £2.50 each
BACS File Submission & Processing (unlimited entries) £5.00 each
ONCE ONLY PAYMENTS  
Small Business Facility Setup* £175.00
Corporate Bespoke Facilities Management Setup* £375.00
Upgrade to Paperless DDI (Corporate Clients only) P.O.A.
OPTIONAL SERVICES  
Client Referencing Service (Company or Consumer Credit Reports) £11.75
Fully Managed Scheduling and/or Collection Services P.O.A.
 
* Please call us on 0161 737 5290 to discuss the essential differences between these two setup options so that you can choose which bests suits your business.

For our full range of services please order our brochure with a complete pricelist by clicking HERE. You can also view our complete pricelist online by clicking HERE

  FastPay operates a dual server backup policy (onsite and offsite) and have a disaster recovery policy and contingency arrangements in place. In the unlikely event that client data is damaged or lost on either of our servers due to unforeseen events such as fire or theft, the data will be immediately retrievable at the alternative backup location. This provides complete peace of mind and will ensure client confidence in the safekeeping of data and will also eliminate, or at least significantly reduce, any potential downtime delays.

Our servers are also protected by multilayer passwords and the only authorised administrators are the company directors. Any online communication involving customer account information and payment details is protected by operating within a 128 bit encrypted SSL server as required by current UK legislation and banking laws.

Direct Debit is the most secure form of collecting monies for both our clients and their customers and is protected by some of the most stringent rules and regulations in the banking world.

The holding of monies in a Client/Trust Account is one of these requirements and such accounts are protected by the strict legislation that governs client accounts and all such accounts are regularly audited.. Furthermore, each client's monies is held in a separate "virtual" account to prevent cross contamination of any kind.

A failsafe guarantee has been placed with the Royal Bank of Scotland Corporate Banking Group by means of a legally binding indemnity to act as an additional safeguard for funds received under the Direct Debit Guarantee for both you and your customers.

FastPay is registered and operates within the guidelines of The Data Protection Act, and acts in complete accordance with any applicable governing policies and regulations. FastPay abides at all times by the Direct Debit Scheme Rules and Regulations. We use specialised, bespoke Direct Debit scheduling and communications software, which are of the most up to date in the market place. This means that your Direct Debit run will always comply with the latest legislation.
 
Some of our Clients

 
To go to any of our clients' websites, please click on their logo

 

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